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Help Desk


Technical support is available for all licensed users of GasSim 2.5 via the GasSim Help Desk.


If you have problems installing the program or getting the code running on your computer, please call the Help Desk.

Please also contact the Help Desk for queries regarding purchasing of GasSim software and current upgrades.

The Help Desk operates between 09:30 and 17:00 (UK time), and can be contacted by phone, fax or email:

GasSim Help
Golder Associates
Tel: +44 0115 937 1111
Fax: +44 0115 937 1100
gassim@golder.com

Unfortunately, the Help Desk is not available for GasSim Lite queries or for GasSim versions 1.00 - 2.0.78 or for Environment Agency staff, for which alternative arrangements are in place.